Home / Return & Refund Policy
-Unreasonable refunds and exchanged are not available. -Cancellations caused by out of stock can get a full refund. Refunds caused by other circumstances will be deducted 5% handling fee. -Large items or orders weighing more than 2.0 kg will increase shipping costs. The increased shipping costs need to be paid by the buyer. -Customer service will assist to contact producer if damage, missing parts or any quality issues caused. But no guarantee on results. -We applied enough protection to your package, but cannot guarantee to the damage or lose during delivery service. -Insurance can be applied, please contact our customer service for details. -Since this is a registered package, please confirm the address you provided is valid. For mail item returned from overseas or non-delivery due to wrong information, fullcart toys will not be responsible for all extra charge incurred. -Customer who completed the order procedures means they are fully understand and accept all the terms above. -Fullcart Toys all rights reserved. ________________________________ - 恕不接受無理由退款和換貨。 - 因缺貨而導致訂單取消可以獲得全額退款。其他情況造成的退款將扣除5%的手續費。 - 大型或重量超過2.0公斤的商品或訂單會增加運費成本。增加的運費需要由買家支付。 - 如果造成損壞、零件丟失或任何質量問題,客戶服務將協助聯繫生產商。但不能保證結果。 - 我們對您的包裹進行了足夠的保護,但不能保證在送貨服務過程中損壞或丟失。 - 可以申請運輸保險,詳情請諮詢我們的客服。 - 由於我們使用註冊包裹,請確認您提供的地址是有效的。如果因信息錯誤而導致海外退回或無法送達的郵件,我們將不承擔由此產生的所有額外費用。 - 完成訂購程序的客戶表示已完全理解並接受上述所有條款。 - Fullcart Toys 保留最終決定權利。